Insurance
For emergency services or inpatients who are in need of planned treatments
Step 1:
Before receiving services, the insurance list can be checked at:
Contact Center Tel. +855 (0)23 991 000
Email: [email protected]
Note : We will contact you as soon as possible within 24 hours
Step 2:
After checking the insurance list, patients can follow these guidelines:
1. In general and emergency services, these documents must be readily prepared in order to verify benefits and coverage:
- National identity card or
- Card issued by government sectors or
- Insurance card or insurance number
2. Outpatient services
- Patients are requested to sign informed consent form before receiving services at registration counters.
- In case that the total service fees exceeds the insurance coverage, patients are responsible to pay excluded expenses out of insurance coverage.
3. Inpatient services with planning
- Patients are requested to contact hospital in order to verify coverage and benefits before receiving treatments.
- Staff of Third Party Department contact with specified insurance company to reaffirm a claim right.
- Excluded expenses out of insurance coverage, patients are requested to pay by themselves.
Step 3:
For an inquiry related to insurance coverage and benefits, please contact:
Insurance Customer Service Center (ICS)
Contact Center Tel. +855 (0)23 991 222. /. +855 (0)99 991 222
*Please note: if other rights are applied, please verify your coverage before receiving services.
